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ABS Utility Website
Your New Online Assistant
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ABS Utility Website with Customer Portal and Integrated Payment Processing.
A complete, integrated, turn-key solution for keeping customers informed and taking payments directly from customers online.

ABS Utility Website Provides Increased Customer Service 24 Hours a Day
A fast, reliable website that is tough, secure and maintainable.

Presents a high quality image of your organization that allows you to meet state requirements for keeping your customers informed.

Eight standard web pages include Home, New Service Requests, Rates and Policies, My Account, Water Quality, News and Notices, Contact Us and About Us.
Includes Content Management (editing) system for easily updating web pages, photos and downloadable files.

Links to the Customer Portal where the customer can see their account balance with billing, payment and meter history.
Editing tools allow you expand the website by adding additional web pages at any time.

Answers basic questions, requests for service and access to account history 24 hours a day.
Register and use a Domain Name of your choice. Option to add email accounts using the website domain name.


Customers can make payments from the website
using the Customer Portal 24 hours a day.

View account balances including all charges, late fees and payments from the Customer Portal.

The integrated Payment Processing option is a faster, more accurate way to receive payments.
Customer account ledgers are linked directly to ABS Utility Billing, insuring all data is up to date.

Payments are immediately verified and automatically posted to the customer`s utility account.
Customers can submit service requests with included eMessage system.

Get paid directly to your bank account in as little as 2 days.
Customers can sign up for automatic monthly payments by credit card or ACH from the Portal.

Integration means there is no need for manual posting of credit card payments or Convenience Fees.
Adjustable Convenience Fees eliminate all costs to the Utility and save money.

Bank level security with PCI compliance. Security certified by Trustwave.
To learn more about accepting credit card payments in person and over the phone, click here >>

Testimonials
`ABS Utility Billing has got my back. The Customer Portal answers basic questions so I don`t have to. Credit card payments made online get automatically deposited in my bank and update my customers` account without my having to worry.
Mike Gerick, Forest Highlands Water Company

Pricing
Starting at $295
Includes ABS Utility Website, customizable utility templates,
Customer Portal and Credit Card Processing.
$100 credit application fee and processing fees are separate.
Costs may be recovered with customer convenience fees.


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