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Rates & Policies |
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Water Measurement |
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The basic rate of 400 cubic feet equals 2,992 gallons of water, which equals to nearly 100 gallons of water per day based on a 30 day month. |
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Water Rates |
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Basic Rate - the minimum rate is $30.00 per month, which includes up to 400 cubic feet (2992 Gallons)
Tier One: 401 - 800 cubic feet, the additional charge is $4.00 per 100 cubic feet.
Tier Two: 801 - 2000 cubic feet, the additional charge is $5.00 per 100 cubic feet.
Tier Three: 2001 or more cubic feet, the additional charge is $10.00 per 100 cubic feet. |
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Standby Fee |
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All un-metered lots are charged an annual fee of $50.00 This fee is billed no later than January 1st of each year. |
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New Meter Fee |
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The fee for the installation of a new meter is $600.00 |
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Transfer Fee |
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Purchases of property with Shasta Forest Village will be charged a one-time transfer fee of $75.00. This fee is usually paid in escrow, but agents sometimes neglect to furnish escrow with proper instructions. In those cases, this office will bill the buyer for the transfer fee. |
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Deposit for Water Service |
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The Water Service Deposit is $100.00
The deposit will be returned to the home buyer after one year in good standing.
The tenant`s deposit will be returned to tenant when rental is vacated providing the account is current. |
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Returned Checks |
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In addition to the service charges made by the bank, a $19.00 handling fee will be added for each returned check. |
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Repair and Service Fees |
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If an Owner/Renter requests one of our Water Operators to come to their home to tun on/off the water, evaluate water conditions, look for leaks on their side of the meter, etc., they can be charged $30.00 Call-Out Fee. NO FEE will be charged if the problem turns out to be the responsibility of the Water Company.
Property Owners are responsible for any leaks and/or repairs needed on the home-side of the meter. Property Owners are also responsible for the cost of time and materials to repair any damage to the meter or the water infrastructure on the street-side of the meter if it is caused by the owner or his/her contractor. |
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Past Due and Water Service Termination / Reinstatement Policy |
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Monthly water service statements are mailed at the beginning of each month for the prior month`s usage. A period of 25 days is allowed for payments to be received and posted to your account. If payment for the full balance due is not received by the 24th of the month, it may not be posted in time for the current month`s billing and it is considered Past Due and may be charged a $10 Late Fee.
If your account is not Paid in Full within sixty (60) days after the statement date, you will receive a notice that your water is in jeopardy of being Shut Off after 7 business days if payment is not received before then.
In the event water service is terminated, a payment of all water charges and fees, plus a $50.00 Turn-on Fee and a `Good Faith` Deposit of $100 will be required to restore water service to the property. The deposit will be refunded to you after twelve continuous months of timely payments.
If you are financially unable to pay the full amount, we offer a Payment Plan to pay your past due balance over time and avoid late charges and discontinuation of service. If you wish to make this arrangement you must contact the office. If you want to dispute the amount of your bill, please get in touch with us right away so we can resolve any discrepancies.
Water Office Phone # 530-474-3458 Email: SFVMW@frontiernet.net
We are required by the State Water Resource Control Board to report annually the number of metered residences whose water was disconnected due to inability to pay:
For the Year: 2024
Number of Water Shut-Offs: 6 |
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About This Site |
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Terms of Use |
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