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Meter Reading |
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STEP 1: Locate your meter box, generally found towards the front of a property, near the street. The box is typically in a direct line with the main outside faucet and usually housed in a green plastic box. Remove the lid by using a tool such as a large screwdriver. Insert the tool into one of the holes and pry the lid off. |
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STEP 2: Once you open the meter box lid, lift the protective cap on the meter. On the face of the meter, there is a large dial and a display of numbers. For the residential meter, each rotation of the dial measures 7.48 gallons. Read the number display from left to right. Be sure to include the stationary zero. This is your meter reading. Our meters read in cubic feet, and one cubic foot equals 7.48 gallons of water. Charges on your bill for the amount of water consumed are rounded to the nearest hundred cubic feet used during the billing period. Compare that reading to what your bill states as your current or present reading. |
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STEP 3: The Water Company typically reads the meters one week prior to the end of the month which allows for the necessary time to process the billing. Keep in mind that you might be checking your meter on a date different from the one used for billing. This could result in a difference in the amount you find, compared with the amount on which your bill is based. However, if your reading is considerably higher than what is on your bill, check for a leak or try to determine the source of large water use. If your reading is significantly lower than the reading on your bill, please contact us and let us assist you in determining the problem. |
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Winterize Your Pipes |
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Water pipes freezing alert: any time there are BELOW FREEZING TEMPERATURES your pipes may be affected. Frozen pipes will affect the water supply.
STANDARD PRECAUTIONS to consider to try to prevent or avoid this from happening are wrapping exposed plumbing such as hose bibs and pipes and possibly leave exposed hose bibs trickling (a small trickle). This isn`t ideal, but trickling water is much harder to freeze and it can help.
Unfortunately, these issues are not something Shasta Forest Village Mutual Water Company can assist you with.
Once the pipes are frozen, and if you can locate the affected area, you can open the faucet and slowly apply heat using a hair dryer until full water pressure is restored. If you are unable to locate the frozen area, if the frozen area is not accessible, or if you can not thaw the pipe, call a licensed plumber.
1. Turn on the faucet. Keep it running.
2. Apply heat to the frozen area. Slowly apply heat using a hair dryer.
3. Continue to apply heat. Don`t stop heating until full water pressure is restored.
4. Check all faucets and prevent pipes from freezing in the future. |
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Hydrant Flushing |
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Shasta Forest Village Mutual Water Company will conduct routine hydrant flushing and maintenance within the District boundaries to help ensure hydrants are operational, provide adequate water flow, and maintain adequate system pressure.
The District hydrants are tested and flushed, at a minimum, every year. As part of the program, the District will ensure equipment is intact and functional, inspect the water flow, open the hydrant to allow the water to flow until the water is clear and free from debris and document information about the hydrant.
Hydrant flushing may cause fine sediment particles within water lines to be disturbed. As a result, residents may experience temporary discoloration of their water. If this discoloration occurs, residents should try not to open sink, bath or shower faucets.
Residents should go outside and open a spigot and allow a few minutes for the discoloration to dissipate.
In most cases, this should take care of the problem. This will also ensure there is no sediment in the ice you are using from your ice maker.To verify water is clear, run your tap with cold water.
For questions, contact our office by phone at 530-474-3458 or in person Tues/Thurs 9-11 a.m. at 30894 Bambi Drive, Shingletown CA 96088. |
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About This Site |
Terms of Use |
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